JSON Holdings LLC

Terms of Service

The agreement between you and JSON Holdings LLC (d/b/a IsotopeReady) governing your use of IsotopeReady.

Last updated: March 24, 2026

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "Subscriber") and JSON Holdings LLC, doing business as IsotopeReady ("Company," "we," "us"), an Ohio limited liability company and compliance technology company, governing your access to and use of the IsotopeReady compliance platform ("Service").

By creating an account, accessing the platform, or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Description of Service

IsotopeReady is a multi-tenant Software-as-a-Service (SaaS) platform providing nuclear supply chain compliance management tools, including but not limited to:

  • ▸Compliance framework tracking across 17 standards (NQA-1, 10 CFR 50/52/71, HALEU, ITAR, ISO, and others)
  • ▸OCR-powered document processing and field extraction
  • ▸Bid risk analysis with AIP (Action Items Priority) scoring
  • ▸Shop Health Score composite index calculation
  • ▸Supplier qualification and ontology mapping
  • ▸Automated compliance checks against uploaded documents
  • ▸Weekly executive reports and PDF export
  • ▸ERP integration via REST API (Premium tier)
  • ▸Webhook automation (Premium tier)

Subscription Tiers & Payment

Available Plans

  • ▸Basic ($900/month): 5 users, 3 frameworks, self-service, email support
  • ▸White Glove ($1,500/month): 15 users, 5 frameworks, custom branding, phone/SMS support, weekly reports, compliance ZIP packages
  • ▸Premium ($2,000/month): Unlimited users, all 17 frameworks, full API/ERP access, webhook automation, active support access
  • ▸Annual billing: 10% discount applied to monthly rate
  • ▸Enterprise (custom pricing): 50+ users, custom SLA, volume licensing

Billing & Payment

Subscriptions are billed monthly or annually in advance. Payment is processed via Stripe. Annual subscriptions are non-refundable after the first 30 days. Monthly subscriptions may be cancelled at any time; cancellation takes effect at the end of the current billing period.

Late Payment

Accounts with unpaid invoices enter a 7-day grace period before access is suspended. Late fees of 1.5% per month (18% annually) apply to balances past 30 days. Reactivation requires payment of all outstanding balances including accrued late fees.

Price Changes

We reserve the right to change subscription pricing with 60 days advance written notice. Annual subscribers are locked at their contracted rate for the subscription term.

Acceptable Use

You agree to use IsotopeReady only for lawful purposes and in accordance with these Terms. You agree not to:

  • ▸Use the Service to process, store, or transmit data that you do not have lawful authority to handle
  • ▸Attempt to gain unauthorized access to other tenants' data or platform systems
  • ▸Upload malicious code, viruses, or files designed to disrupt the Service
  • ▸Reverse engineer, decompile, or disassemble any portion of the platform
  • ▸Resell, sublicense, or commercially redistribute the Service without written consent
  • ▸Use automated scripts to scrape or extract data beyond normal API usage
  • ▸Violate any applicable export control laws, including ITAR, EAR, or OFAC sanctions
  • ▸Submit false compliance data or fraudulent documentation to the platform

ITAR & Export Control Compliance

IsotopeReady is designed to help organizations manage ITAR compliance. However, the platform itself is subject to U.S. export control laws. You represent and warrant that:

  • ▸Your use of IsotopeReady complies with all applicable U.S. export control laws
  • ▸You will not export or re-export access to the Service to countries subject to U.S. sanctions
  • ▸Foreign nationals accessing ITAR-controlled data within the platform are authorized under applicable licenses or exemptions
  • ▸You will maintain all required DDTC registrations and licenses independent of your IsotopeReady subscription

JSON Holdings LLC assumes no liability for export control violations arising from your use of the platform. IsotopeReady is a compliance management tool — not a substitute for qualified export control counsel.

Data Ownership & Intellectual Property

Your Data

You retain full ownership of all data you upload, create, or process within IsotopeReady, including bid data, compliance documents, supplier records, and risk event information. We claim no ownership over your operational data.

Our Platform

IsotopeReady, its codebase, algorithms (including the Shop Health Score formula, AIP engine, and OCR pipeline), visual design, and documentation are the exclusive intellectual property of JSON Holdings LLC. Nothing in these Terms grants you any ownership interest in the platform.

License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use IsotopeReady solely for your internal compliance management purposes during the term of your subscription.

Confidentiality

Both parties agree to maintain the confidentiality of the other party's non-public information. You acknowledge that:

  • ▸The IsotopeReady platform, pricing, and non-public documentation are confidential
  • ▸We acknowledge that your compliance data, bid information, and supplier records are confidential
  • ▸Row-level tenant isolation ensures your data is never accessible to other IsotopeReady customers
  • ▸Our employees access your data only as necessary to provide support, with all access logged

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. JSON HOLDINGS LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

ISOTOPEREADY IS A COMPLIANCE MANAGEMENT TOOL. WE DO NOT WARRANT THAT USE OF THE PLATFORM WILL ENSURE REGULATORY COMPLIANCE OR QUALIFY YOU FOR ANY CONTRACT, LICENSE, OR CERTIFICATION. COMPLIANCE DETERMINATIONS REMAIN YOUR SOLE RESPONSIBILITY.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JSON HOLDINGS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $500.

Termination

Either party may terminate the subscription with 30 days written notice. We may immediately suspend or terminate your access if you:

  • ▸Fail to pay amounts due and do not cure within 7 days of notice
  • ▸Materially breach these Terms and fail to cure within 14 days of notice
  • ▸Violate applicable law, including export control or nuclear regulatory requirements
  • ▸Use the Service in a manner that poses security risk to other customers

Upon termination, you may request an export of your data within 30 days. After 30 days, your data will be securely deleted except where retention is required by law.

Governing Law & Disputes

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in Ross County, Ohio, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated with at least 30 days advance notice via email and in-platform notification. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Contact

JSON Holdings LLC (d/b/a IsotopeReady)
United States
Email: [email protected]
Support: [email protected]